In the fast-paced world of vacation rentals, timely and effective communication with guests is crucial. The goal of LiveText is to simplify this process so you can focus on giving exceptional guest experiences.
Automate and Customize Your Guest Communication
Save valuable time by automating essential text messages to guests. Whether it’s a property address reminder, door code information, or post-departure guest surveys, LiveText ensures your guests receive the information they need right when they need it. Plus, you can customize each communication to align with your company’s unique processes.
Best Practices for Effective Text Communication
See LiveText in Actions
When it comes to text communication, simplicity is key. Keep your messages short and sweet to ensure clarity and effectiveness. With LiveText, you can effortlessly manage these interactions, ensuring that guests feel informed and cared for throughout their stay.
Two-Way SMS Communication
LiveText automation isn’t just about sending messages; it’s about creating a seamless conversation. With two-way communication, guests can reply to any message, and you can respond directly from the communication center. This feature allows you to maintain a personal touch while efficiently managing multiple conversations.
On-Demand and Automated Messaging
Whether you need to send a quick, on-demand message or prefer to set up automated texts, LiveText has you covered. Our system is designed for flexibility, allowing you to choose the best method to connect with your guests.
Industry-Leading Deliverability with Twilio
LiveText partners with Twilio, an industry leader, to ensure your messages reach their destination. Our system is A2P 10DLC compliant, which significantly improves message deliverability. A commissioned study by Forrester Consulting found that Twilio Messaging provided a 3% increase in delivered messages, giving you confidence that your communication will be received.
Unified Communication in One Place
Managing guest communication is easier than ever with LiveText. Our communication center consolidates SMS and email threads into a single view, saving you time and reducing the risk of missed messages. From reading sent messages to sending new texts and replying, everything you need is in one convenient place.
LiveRez Vacation Rental Software’s LiveText SMS automation feature is your key to efficient, reliable, and personalized guest communication. By automating routine messages and leveraging industry-leading technology, your guests receive the information they need it.
